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Africa's action plan for adventure travel
Destinations on the continent are encouraging visitors to get out of their safari vehicles and try activities like...
Roger Block sees bright future with next generation of advisors
Travel Leaders Network's president welcomes the influx of ICs.
United initiative doesn't fly with me
United is now selling customer data so that companies can push targeted advertisements. It's a money grab that makes me...
Five things to know when buying an agency
If your attorneys have never been involved in travel-industry acquisitions, here's what they probably don't know about.
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Trade Secrets columns
My bag-tracking double whammy
I love using technology to track my bags -- when it works.
Good 'actors,' bad actors in AI
I haven't heard of any AI-enhanced attacks on travel agencies. Yet.
Advisor gifts that keep giving
Client gifting is nothing new in the world of travel agencies, and for good reason: Not only is it a nice gesture to instill...
How a House bill could ease the advisor shortage
The Freedom to Invest in Tomorrow's Workforce Act (H.R. 1477) would enable 529 funds to be applied to workforce training and...
Preparing the agency community of tomorrow
Travel continues to boom, and with that boom has come an increase in demand for travel advisors to help plan all those trips.
ASTA's list might change how commissions are paid
ASTA has positioned its list as providing public recognition of suppliers who value advisors. The absence of companies that...
What advisors can take away from Temu
Have you shopped on Temu.com yet? It's kind of chaotic. But is this kind of selling -- aggressive digital marketing and all --...
Moving on from social media
What if you deleted your social media accounts? For many travel advisors, that's an almost unthinkable scenario.
Ranks of new advisors continue to swell
More advisors are eager to start. They just need solid training.
A chat with and about ChatGPT
ChatGPT wrote part of my column. How did it do? "Let's dive in."
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